FAQ — Frequently Asked Questions
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Everything you need to know about FCSS™ Pro inserts, ordering, and foot health.
The Product
What are FCSS™ Pro Orthotic Inserts?
FCSS™ Pro inserts are full-length orthotic inserts engineered by certified pedorthic expertise refined over 35+ years of clinical practice. Unlike generic cushioned insoles, FCSS™ Pro supports all three arches of the foot — the medial longitudinal arch, the lateral longitudinal arch, and the transverse arch — to correct alignment from the ground up.
How are FCSS™ Pro inserts different from custom orthotics?
Custom orthotics require a podiatrist visit, a casting or scan, and typically cost $300–$800. FCSS™ Pro inserts deliver comparable biomechanical support at a fraction of the cost, are available immediately, and require no prescription. They were designed by the same caliber of clinician who designs custom devices — just made accessible to everyone.
Will they fit my shoes?
Yes. FCSS™ Pro inserts are sized to fit athletic shoes, work boots, casual sneakers, and most everyday footwear. They can be trimmed along the toe for a perfect fit if needed. They are not recommended for very narrow dress shoes or high heels.
How long do FCSS™ Pro inserts last?
With regular daily use, FCSS™ Pro inserts typically last 12–18 months before the support materials begin to compress. If you notice reduced arch support or heel cushioning, it's time for a new pair. Many customers order a second pair to rotate between shoes.
Do I need to break them in?
Most people adapt within 3–5 days. If you've never worn orthotic support before, start with a few hours per day and gradually increase wear time. Some mild arch awareness is normal as your foot adjusts to proper alignment — this is not pain, just your body adapting.
Foot Conditions
Do FCSS™ Pro inserts help with plantar fasciitis?
Yes — this is one of the most common reasons customers come to us. The deep heel cup and full-length arch support reduce tension on the plantar fascia, which is the root cause of the pain. Many customers report noticeable relief within the first week. For more detail, see our article: Fast Plantar Fasciitis Relief: Why Quick Fixes Fail.
Can they help with flat feet or overpronation?
Yes. FCSS™ Pro inserts are specifically designed to support the medial arch, which is the arch that collapses in flat-footed individuals, causing overpronation. By correcting the foot's alignment, they reduce strain on the ankle, knee, and hip that overpronation causes. See: Flat Feet and Overpronation: Why Orthotic Inserts Outperform Cushioned Shoes.
I have knee pain — will inserts help?
Knee pain is very commonly caused by foot misalignment rather than the knee itself. If your feet overpronate or lack arch support, the resulting inward rotation of the tibia puts excess stress on the knee joint. Correcting your foot position with FCSS™ Pro inserts often resolves knee pain that doesn't respond to knee-specific treatment.
I'm on my feet all day for work. Will these help?
Absolutely. FCSS™ Pro inserts are a popular choice for nurses, retail workers, teachers, and anyone standing on hard floors for long shifts. The combination of arch support and heel cushioning dramatically reduces fatigue and foot pain over the course of a long day. See: On Your Feet All Day? Why the Right Orthotic Inserts Change Everything.
Ordering & Shipping
How do I choose the right size?
Select your regular shoe size from the size chart on the product page. If you're between sizes, size up. FCSS™ Pro inserts can be trimmed at the toe for a precise fit — just use scissors along the trim line printed on the underside.
Do you offer free shipping?
Yes — free standard shipping on every order within the United States. No minimum order required.
What is the Buy 2, Save $20 bundle?
You can purchase two pairs of FCSS™ Pro inserts for $129.95 — saving $20 versus buying individually. This is ideal if you want a pair for multiple shoes, or want to keep a fresh pair on hand when your current set is due for replacement.
What is your return policy?
We stand behind every pair of FCSS™ Pro inserts. If you're not satisfied, contact us at wyattmvmt@gmail.com and we'll make it right. Please see our full refund policy for details.
Still have a question?
Reach us anytime at wyattmvmt@gmail.com. We typically respond within one business day.