Our Promise
Lifetime
Guarantee.
We build our insoles to last — and we stand behind them unconditionally. No receipts. No time limits. No fine print.
What's Covered
- Structural cracking or breakdown of the polypropylene shell
- Delamination or separation of arch support layers
- Any manufacturing defect that compromises function or support
- Loss of, or change in original support over time
What's Not Covered
- Normal softening of cushioning over time (does not affect structural support)
- Damage from misuse or modification beyond trimming to shoe size
How to Make a Claim
It takes about 30 seconds. That's it.
Email us at wyattmvmt@gmail.com with your name and a brief description of the issue.
We'll take care of the rest — no lengthy forms, no return shipping hassle.
Purchased In-Store?
No problem. Our Lifetime Guarantee applies to all WYATT MVMT inserts — including legacy FCSS insoles sold at Wyatt & Dad Shoe Repair stores. Create an online account and send us a picture of your receipt.
Replace a Pair →Why do we offer a lifetime guarantee? Because we're confident in what we've built. If you're still dealing with foot pain after using FCSS™ Pro, we haven't done our job — and we take that seriously. This isn't a marketing promise. It's our commitment, backed by 35+ years of standing behind every product we've made.